Privacy Policy

1. Introduction

ClipsCut ("we," "us," or "our") operates the clipscut.pro website and related services. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our AI-powered video clip generation platform.

By creating an account or using ClipsCut, you agree to the collection and use of data as described in this policy. If you do not agree, please do not use our services.

2. Data We Collect

Account Information

• Email address and display name when you register
• Profile avatar (optional, uploaded by you or pulled from an OAuth provider)
• Authentication data from third-party OAuth providers (e.g. Google), limited to your public profile and email

Usage Data

• Video URLs you submit for analysis (we do not store the videos themselves long-term — raw downloads are automatically deleted within 24 hours)
• Clip preferences: layouts, caption styles, and template configurations you create
• Credit balance activity: purchases, charges, and transaction history
• Job metadata: processing status, timestamps, and error logs

Technical Data

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, referral source, and session duration
• Cookies and similar identifiers (see our Cookie Policy)

Payment Data

Subscription and credit package payments are processed through Polar. We do not store your full payment card details. We retain your subscription tier, billing dates, and Polar customer identifiers for account management.

3. How We Use Your Data

• Provide the service: process your videos, generate clips, manage your account, and deliver files
• Billing and credits: charge and track credits, manage subscriptions, and process purchases
• Improve the product: analyze aggregated usage patterns to improve AI accuracy, performance, and user experience
• Security: detect abuse, prevent fraud, and enforce our Terms of Service
• Communications: send transactional emails (account verification, password resets) and, with your consent, product updates

4. Data Sharing

We do not sell your personal data. We share data only with the following categories of third parties, solely to operate the service:

• Supabase: database hosting, user authentication, and file storage
• OpenAI: AI analysis of video transcripts to identify clip-worthy moments (transcript text only — no video files are sent)
• Polar: subscription billing and credit package payments
• Hosting providers: cloud infrastructure for API servers and background workers

We may also disclose data if required by law, legal process, or to protect the rights and safety of ClipsCut or its users.

5. Data Retention

• Raw video files: automatically deleted within 24 hours of download
• Generated clips and thumbnails: retained in your account storage until you delete them or close your account
• Account data: retained for the lifetime of your account; deleted within 30 days of account closure
• Transaction logs: retained for up to 3 years for financial record-keeping

6. Data Security

We implement industry-standard security measures including encrypted connections (TLS), row-level security on all database tables, scoped API authentication, and isolated worker processes. While no system is 100% secure, we take reasonable steps to protect your data against unauthorized access, alteration, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@clipscut.pro. We will respond within 30 days.

8. International Transfers

Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including data processing agreements with our service providers, to protect your data in accordance with this policy.

9. Children

ClipsCut is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of ClipsCut after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, contact us at hello@clipscut.pro.